there we go all right that's the fastest
I've ever gotten a computer to work on a
projector that's pretty good my name is
general Holden vice president of
information security for taser we'll
talk a little bit about what taser does
that has anything to do with privacy and
cloud and those kinds of things which
might be new to some of you I'm in
practicality that means I play C so
chief information security officer I
play chief compliance officer and
sometimes they play chief privacy
officer all right get to do all those
things depending on the day in the
situation taste there's not a huge
company we have a big name a big brand
most everyone's heard of but we're not
gigantic there are about 700 people
today but growing really fast right
based out of Scottsdale Arizona have a
pretty good-sized set of software
engineers in Seattle and then offices
all over the world in you know Amsterdam
London Australia Canada is coming online
and things like that by the way anyone
here he doesn't want to work anyone here
work in law enforcement have anything to
do with the law enforcement world okay
good so a lot of this will be new and
hopefully interesting to everybody
anyone been tased before yeah was this
was this a controlled hazing or like a
wild friday night controlled that's
unfortunate the wild friday nights are
much better stories they really are I've
been tazed Greg have you done it yet
what so quick introduction Greg Hughes
over here is our manager of trust and
compliance so all the things I'm going
to talk about the actual work is done by
Greg and his team and somehow you
haven't been tazed yet okay interesting
all right I'm going to try and get this
thing to work
yeah just second so the reason it wasn't
working there was because microsoft
office just popped up all the updates
that i need to apply it's a feature
feature it's good it's comforting to
know that updates come though right
absolutely um as you know in the US
certainly but even in other places
around the world law enforcement is
under a lot of scrutiny right now right
a lot of people looking very closely at
how law enforcement goes about their
business how they handle you know
sensitive or tough situations with
certain folks that they deal with and
this is made exceptionally transparent
to everyone because we're all walking
around with cameras right anytime I mean
imagine in any kind of a downtown
situation anywhere around the world if
there's an escalating altercation
between law enforcement and the citizen
what happened with everybody else doing
boom pull out the phones right you got
all sorts of video going on and of
course those videos get used in all
sorts of different ways they get sent to
the news they become evidence they get
edited and put up on YouTube and who
knows what right so a lot of scrutiny
for law enforcement you can pick your
incident right there's incidents that
happen every day there's some really big
international ones that everybody knows
about well taser one of the things that
that we're trying to play a role in is
to help law enforcement police
communities be a positive force in our
communities through technology right
there's a lot of different lifted things
that need that we need to to do to solve
this problem but technology is a
critical part of it and two technologies
that taser has been working on lately
that we think are helping this problem
or first the less less or non-lethal
tasers that everybody knows about right
certainly in an escalating situation if
you can stop somebody from being
aggressive or attacking you without
having to shoot them with a gun well
that's a good thing right so that's what
the Taser non-lethal weapons aims to do
then there's also the body cameras right
anybody know if they're local law
enforcement in their areas already using
body cameras right so it's grown
going very fast that part of our
business that taser is growing extremely
rapidly right there is a lot of interest
in body cameras all over the world from
all law enforcement agencies if they're
not already using it they're looking at
it if they're not already doing a trial
on it or they're already doing RFP so
taser was the first probably the first I
think very very close to the first
company to come to market with body
camera for police officers interesting
story for how we even got there was we
first started putting cameras on the
bottom of the tasers right way back in
two thousand and six seven everybody
would get sued every time somebody was
tased right somebody gets tased the
officer that pulled the trigger gets
tazed gets get sued the police
department gets sued and taser gets sued
and then the neighbor across the street
that happen to witness that gets sued to
all right so everybody got sued so
today's your thought well how can we
help them how can we help demonstrate
that these these capabilities these
weapons are being used effectively and
in the right way and in the right
situations well why don't we put a
camera on the bottom of the Taser so
that started happening in two thousand
2006-2007 problem is that only captured
once the trigger was pulled all right
you pulled the trigger and then it shows
what happened afterwards it didn't show
anything about what escalated the
situation to the point where they had to
use force in the first place so that
gave rise to the idea of well can we
make cameras small enough to put on
officers so that they can see the entire
interaction that they had in any
situation where they had to use force
they had to make those difficult
split-second decisions so taser started
working on body cameras for officers in
about 2007-2008 and first came to market
with him in 2009 and if you remember
back when did the first iPhones come out
anyone November an iphone one what year
was that seven six or seven right so
making a camera small enough to fit on
an officer's body in two thousand six or
seven was not like a given right like it
is today right technology wasn't quite
there so even the ones in 2009 that were
first released didn't sell at all
because they were big they were clunky
the officers are like I already have
like a whole army of equipment on me I'm
not going to wear that thing right it
was big but the concept was there right
so took a few more
years to refine the technology to become
small enough and light enough and have a
long enough battery life to actually be
useful in a real law enforcement
situation for an entire shift right and
they'll started to sell 2011-2012 and
then something really big happened in
2014 that really threw the body cameras
into the into the public consciousness
and then the market took off anyone
remember that one Ferguson right
Ferguson Missouri was 2014 serious
situation happens where there is no
video right there was no video of what
happened so everyone's wondering like if
we had video what would have happened in
that situation there's no way to know
how that situation would have been
different if there was video but we can
tell you that in similar situations
since then where there has been body cam
video even when it clearly showed that
the officer did something terrible and
was completely in the wrong the public
angst and the riots didn't occur right
interesting kind of kind of a social
social science going on there we're even
where the officer absolutely did
something wrong if there's video of it
that shows clearly that the officer was
wrong and then the public sector the
police department the chief can take
responsibility for it right away the
braai 'it's and the angst and the anger
does not seem to bubble up quite as much
right we've seen that a not need lots of
examples that I won't have time for
today or that it's happened and
certainly in situations where where the
officer was in the right and most
reasonable people would agree yeah in
that situation I would have pulled the
trigger as well that video show and
everyone can see that the riots and the
angst and the anger don't don't happen
right so a lot of positive coming out of
body cameras to help shed the truth the
light on a certain situation so that's
what tasia has been doing for the last
few years now what that means with all
these body cameras all over the world is
they have to store and manage all of
that video data that video evidence no
small task for an individual officer
it's about one gigabyte per day a video
per shift right so they don't worry
they're not recording everything
generally they usually turn it on / /
interaction then turn it off at the end
of it at the end of the interaction
that usually leads to about a gigabyte
of per data per day per officer so for
normal sized police department of 150
officers that's 56 terabytes of video
per year even just storing that amount
of video and managing that about a video
is a huge stretch for most law
enforcement agencies most law
enforcement agencies are not big
organizations they do not have dedicated
IT staff they maybe have one police
officer that does i.t stuff they try and
leverage the tech know that the
technology is provided by the county or
the city or things like that they're not
really equipped to manage that amount of
data year-over-year constantly because
it's not just about storing it think
about the life cycle of a body cam video
you have to add metadata to it what's
the category who is involved what's the
GPS coordinates and all those kinds of
things well do we keep it forever does
it have a life cycle what if it has to
go to court what if it needs to be
reviewed by the chief what if we need to
redact it what if we need to go on and
on and on there's a whole bunch of
features and life cycles that happen
with these videos that no law
enforcement agencies can be able to
build the tools and the technology to do
that for themselves and I can
confidently say no law enforcement
agency because we're currently doing
business with and have as our customers
the biggest police forces in the world
the LAPD the London Metropolitan Police
some big agencies in Australia have
determined on their own they have huge
IT departments like it does not make
sense for us to build our own storage
mechanisms and custom applications to
manage the lifecycle these body cam
videos it just doesn't make any sense so
what tasers developed is a thing called
evidence calm cloud-based digital
evidence management system for all
digital evidence mostly body cam video
right now mostly from our cameras but it
is equipped and ready to go to ingest
digital evidence from any source
competitors body cams dash cameras from
the cars CCTV right which is which is
all over a lot of places interview room
audio in the field crime scene photos
etc etc all digital evidence managed in
the cloud questions so far I'm kinda
we're tasers at and what we're doing in
the cloud with body cams and things like
that stories clear so far all right good
okay who would want to hack police stuff
right so imagine now we've got probably
over 5,000 customers over 5 petabytes of
police video data in evidence com which
is growing rapidly I don't know how far
out it is but we'll be adding you know a
petabyte per quarter and then a petabyte
per month here pretty quickly because
it's the ramp up of body cameras around
the world is it's a steep curve it's
happening quickly so who would want to
get to that data right these are these
are the people that keep me up at night
these are the folks that I worry about
hacktivists servant sort of anonymous
yeah they like to hurt police any way
they can hurt police right they're very
conflicted by the way about taser
because they hate the police and taser
sell stuff to the police so taser must
be bad but putting cameras on officers
is a good thing to show all the bad
stuff to police do and taser sells the
cameras so then tasers good and so they
have a hard time dealing with us they
don't want I don't know but at any given
moment they probably hate us for
something and so we do get a lot of fun
times with anonymous pretty regularly
one example I'll give this was this was
fun for my team Mesa police department
this is all been in the news Mesa police
department in Arizona had an
officer-involved shooting right a very
unfortunate situation where i think the
officer has actually been indicted and
that's going through the court system
the grieving widow of the guy that was
killed so the guy that the officer shot
a couple of days later not that many
days later the grieving widow of this
guy goes on the local news in arizona
live on the news and says i need to see
what happened in this video i need to
see what happened to my husband
anonymous i know you can get to those
kinds of things the videos in evidence
calm please go get that video okay my
team was excited about that that was all
right whoo we didn't want to sleep this
weekend what okay so that kind of stuff
happens right hacktivists don't like law
enforcement pick an incident if it's on
video body cam it's probably in evidence
calm we got to worry about those guys
organized crime where you can imagine
situations where you have video of a you
know a mob boss
or someone who's involved in organized
crime the video that's going to convict
him is that is in evidence calm if they
can get that video tossed somehow by
creating doubt about its veracity
they're going to do that and they have
money to spend so they'll pay really
talented hackers a lot of money to go do
that nation state intelligence we're an
international company we have
international clients so some of our
clients are really worried about Chinese
intelligence some of our other clients
are really worried about the National
you're the NSA for the US all right so
we need to worry about like how involved
are nation state intelligence even
though it's law enforcement data right
are they going to try and
surreptitiously get access to some of
this stuff even though they could easily
go through the legit channels through
law enforcement right so we worry about
that and then of course even predatory
traders maybe not something everybody
deals with it as a public company be
really really good way to make some
money too short taser stock caused a
massive you know data breach of evidence
calm make money right so those are the
kinds of things that we worry about but
that's all security that's all
traditional tactical security that at
least I grew up doing that I've done
most but what about privacy right are
there more are there different kind of
privacy things that we need to worry
about with law enforcement data in the
cloud that are a little outside the
normal security scope and certainly
there are and we're going to talk about
some of those one thing I want to point
out is that I don't think that we could
possibly Greg and I and our small team
could possibly tackle the scale and
scope of privacy concerns and
regulations that we need to worry about
globally with all our customers unless
there were standards out there right
unless we have partners like Microsoft
having evidence common as your that are
already tackling those standards
ensuring that the infrastructure that we
use is already compliant with those
standards that we can build on right i
can imagine trying to convince every
individual customer around the world
that were have good strong practices
around the privacy of their data without
something like iso 27001 an accepted
privacy standard that we can be
certified to that they understand and
everyone has to do all these audits
within US law enforcement there's CJIs
the
terminal justice information system has
a security policy that says that any law
enforcement data of which evidence com
holds a lot needs to meet the set of
security standards and there's privacy
standards within the cjis policy as well
right we couldn't possibly go to every
single individual agency improve it over
and over again right we need some
central mechanism where we can certify
ourselves to a standard that they accept
certainly we also do ISO 27001 we're
working on FedRAMP for the federal
government I should I should mention
that's not up here is we're also just
finishing up the cloud security alliance
the star star certification level two so
the actual the actual audited
certification level for that which i
think is a fantastic standard for cloud
providers and we're actually I spend a
lot of time trying to convince our law
enforcement customers around the world
that they should use something like the
CSA as their standard for cloud
providers because one interesting
element that we deal with is we are the
first major application or system of
theirs that is cloud-based law
enforcement around the world as is
natural likes to keep things close where
they can control it and see it and smell
it and touch it so putting their data in
the cloud is a big step for most of our
customers around the world in order to
help them get over that step now the
same time they realize they can't do
this video body cam thing without going
to the cloud so we're the first major
provider that's kind of helping them get
over that hurdle and realize the
benefits of the cloud so having
standards like the CSA and things like
that help us a lot we can point to like
we're not just doing this ourselves this
isn't taser making it up all right these
are internationally accepted standards
that all the big boys like Microsoft are
doing that we're helping to protect your
data so more specifically what are some
of the the privacy questions and
concerns that we get from law
enforcement that we have to try and
answer so I'm going to go through their
questions to talk about how we try and
meet their requirements or questions
about privacy specifically privacy
privacy and compliance of their data so
one who owns my videos right anybody
else here work for a company that runs a
cloud service
yeah do you have to deal with that
question with your customers like who
owns the data when I put in your cloud
who owns the data that yeah the customer
should but how clear is that to the
customer right is it absolutely crystal
clear to the customer is it in the
contracts is it absolutely ironclad as
you can possibly make it that the
customer still owns the day that you're
just a custodian you're just a rented
hand to help do some things right that
needs to be my mind that needs to be
super crystal clear ladies to be very
transparent right yeah oh man you're
hitting all the good stuff yes I was
going to get to that we'll talk about it
now we have this additional nuance where
our customer is a law enforcement agency
it's easy for us to make it clear that
they own their video data right in the
video data were just a custodian but
what about the additional privacy
considerations for the public the people
in the video the citizens of that
community right those kinds of things I
can tell you right now it's not it's not
clear right that varies by state that
raised by jurisdiction that varies by
country that is a very nuanced and
difficult question answer right what
we're trying to do though is to make
sure that we build in the technologies
within evidence calm and our body cams
to be able to satisfy whatever is
decided within a community right we may
have some countries or customers where
where the video is law enforcement and
no one else is allowed to see it and
it's that law enforcement agency justice
aside everything that happens to that
video okay we need to provide the access
controls and the audit trails and all
those kinds of things to satisfy that
need we may have other countries
customers jurisdictions where the person
in the video has a right to see that
video whenever they want to see it they
because they're in the video therefore
we need to provide tools to be able to
help our customer the law enforcement
agency produce that video give it to the
requester what if it's a mass requests
it needs to be done bulk right that's
not a small technological task so we
need to be able to support
that workflow in jurisdictions where
that's what they've decided to do right
because as you might as you might
imagine there's a different answer to
that question all over the world we're
just trying to make sure we build the
technologies that can satisfy it
depending on who it is and where it's at
did that answer that question yeah I
guess we'll talk about redaction that
down at the bottom I already have it on
there who can see my videos okay so yeah
I'm putting this video up in evidence
calm but who's who who can see it who
could go watch that video if they wanted
to and how what trust do I have what
proof do I have that only the people
that I want to see that video can see
that video or actually do see that video
right so certainly we have to build in
audit mechanisms and audit trails and
things like that to be able to
demonstrate to a customer that the only
people that even can access access that
video are the people that you have
authorised whether that's through the
access control systems that we give you
and you pick the roles and the
provisions and who can do what or in the
interest er the rare cases where we have
some administrators on the back end that
theoretically could go look at videos if
they needed to and we in honestly we do
have a couple right we're not an
infrastructure provider where we can run
the hardware and never have to access
the data right we're a software as a
service provider so our people are
writing the code dealing with the actual
video is being stored in the databases
and the metadata in the databases right
we're a little bit closer to it than a
Microsoft or naww s so we do have a few
people that if they really needed to
could get into those storage areas to
fix things in which case they could
access video so how do we provide
transparency to our customers about who
those people are and how we control and
protect that access right so what we
provider are pretty standard contractual
things that says we'll give you the list
of who those people are we'll do
whatever vetting and clearances that you
require us to do for those few people
and then our internal security team has
these specific monitoring checks and
audit trails to watch and demonstrate
whenever that that is done whenever that
access is used it was for a legitimate
purpose and we can tell you what that
purpose will
right so we have a lot of controls
around that unfortunately what that
means for those few administrators that
actually have that level of permission
is they might be the most like security
cleared people on the planet right is
they got to do the US checks for sieges
we've done some Canadian checks for
Montreal what else are we working on
some of the UK stuff and a few others
are coming down the road right yeah good
question subpoenas do I have that up
there I'm going to cover that under who
has the right to request my videos yep
yep so don't let me forget to talk about
subpoenas into that okay so regardless
of who can see my videos who actually
has seen my videos who has viewed it
downloaded it shared it those kinds of
things alright so we have built into the
system to try and address that concern
pretty robust audit trail to allow the
customers see exactly everything that's
ever happened with the video from the
time it was uploaded who looked at it
who downloaded it who shared it who
viewed it all the details they might
even need to show in court about chain
of custody for everything that happened
to a video but even for an internal
investigation right just to see like
well who who wasn't that shared this
video with with the prosecutor that
maybe we shouldn't have or who was it
that download of the video when we
didn't want it to be downloaded and
things like that I think my mind I think
this is a transparency feature that has
to be more prevalent in cloud solutions
right really robust and deep audit
trails so you can see who exactly has
done what with with the data yeah you're
trusting the cloud provider to do to do
a lot of work for you but that doesn't
mean that you need to give up the
ability to see what it is they've done
for you you should still be able to see
all those details and we're able to
satisfy a lot of privacy concerns in the
countries we work in because we do have
this robust audit trail where they can
see the deep level exactly who has done
what with any individual piece of
evidence we do have some some kind of
funny stories where for example a
prosecutor shows up in court they should
have viewed the video ahead of time they
show up in court and they
say you know yes or no no your honor I
haven't seen the video I haven't had a
chance to review it yet and right in
court they can the priest officer could
pull it up and say well actually the
audit trail shows that you watched it
four times yesterday right that happens
occasionally then people get they get
the idea all right evidence com has
audit trails that's different than when
the video is on a DVD you can see
exactly what happened where is the data
stored so it's already it's been talked
about a bunch already today on the data
sovereignty concerns and we certainly
run into that very frequently where in
the world is the data center the
application residing with that data
stored is an important question for our
customers one sometimes there's there's
actual legislation legal requirements
around it but even when there's not
there's actually very real kind of
political considerations around that
when it comes to law enforcement data
right who wants to be the police chief
in a country that's just starting to use
cloud that has to explain to your
Parliament that I'm putting all of our
body cam videos on servers in the US
even though there's no law against it
even though I'm completely confident
that the security of that system is
top-notch no police chief no
Commissioner wants to be the person to
try to explain that to their Parliament
right so there's a very real political
considerations for this data sovereignty
as well so much like Microsoft we've
taken the strategic step that yeah we're
going to keep data in the countries in
the countries of the regions where those
customers are that's what we're going to
keep the data and we certainly leverage
infrastructure partners like Microsoft
that are having these data centers these
Azure deployments all over the world in
order to do that right so UK data stays
in the UK Australia data stays in
Australia Canada stays in Canada us
stays in the US etc with some
regionalization I think I forgot who was
a dimension that that it's going to
settle out and it won't be every country
having their own clouds but there will
be some regional clouds like we've been
successful in convincing New Zealand
that it's okay to use the Australian
region right that's kind of kind of not
a big deal right in Europe we'll see how
that works out questions up to this
point
well one interesting thing we deal with
on the on the where is the data stored
is where does the person sit who
administers the system all right so one
thing we still do is we still have our
top system engineers they handle the
tier 3 problems our US citizens and they
sit in the US we do have some systems
this admin work that happens or steel
sales engineers and stuff like that that
work in the regions but we still have US
citizens in the US they have to
administer the Australian system in the
UK system and the candidate system so
far that's worked out right we've been
able to convince them that the controls
that we have in place ensure that the
data is still not being pulled into the
u.s. even when they go do some of that
administration in those regions and
we'll see over time how well that
continues as we continue to grow
certainly once we hit a certain size
will probably be similar to the to the
model that Microsoft's taken where
German citizens are running the German
data center I suppose we'll hit the
scale at some point where we may have
something similar who has the right to
request my videos right so as to the
subpoena so in a lot of places that
around the world is certainly in the US
you have these Freedom of Information
Act work right so who can request the
video and who can they request it from
right can a citizen come to taser and
request a video from evidence calm
through a Freedom of Information Act
request well our stance would be no
please don't do that right that should
be through your local jurisdiction right
through the law enforcement customer who
to which those laws apply and then we
build the technical mechanisms that
allow them to actually provide that
video when that legal FOIA request comes
in right so far so good that works out
pretty well well what about subpoenas
right what happens when you have you
know a subpoena from a citizen or from
one law enforcement jurisdiction to
another to get the video again much like
Microsoft our stances that's not our
video to give away that's not our
subpoena to respond to that needs to go
to the owner of the data right so so so
far so good all the subpoenas have been
routed to the actual law enforcement
agency that owns the data and they
handle how they handle it and if they
need to provide
they can access evidence calm through
all the normal mechanisms and provide
that video and that's how we've done it
so far questions up to this point yeah
so we have we have not yet had a
subpoena that I'm aware of asking us for
the data we make it very clear in our
agreements and anytime there's any wind
that there might be a subpoena like we
make it clear do you go to the owner of
the data so I'm not aware that we've
actually received a subpoena yet they've
all gone through the actual owners of
the data the actual law enforcement
agency that's involved yeah yes
yeah good question so for those
international customers I mean one we're
in a practicality we really don't ever
pull the data across from the region
right our engineers go into that
environment and work on it there the
data is not coming back across to the US
in all practical purposes and oddly
enough law enforcement has some
interesting carve outs when it comes to
some of these privacy regulations law
enforcement data is actually not treated
the same as general PII in most of the
countries that we deal with so while we
do have to worry about and comply with
those requirements it's usually an
agreement between us and our law
enforcement customer as opposed to the
general regulation that might apply to
the you know the general population PII
so it really is kind of one-off
discussions and agreements in the
purchasing process the RFP process with
it with a particular country I guess not
in the strictest sense but in a in a
framework wise yes in a sense kind of
like that yeah yep and the only to
honestly the only time that we ever end
up with international data in the US is
when is when the law enforcement agency
for example when they have to return a
broken camera and they have to send it
to us to retrieve the data off the
broken camera which is very few and far
between and that's all part of the
contract whenever that needs to happen
and we're growing at a rate we're
actually more of that is actually
happening in country we don't have to
send it back to the engineers in the US
right just it's just a scale thing yes
she ain't no no so the question if you
didn't hear was if there is a data
breach this is completely theoretical
who would be responsible for notifying
any of the individual citizens that are
in the videos right interesting question
luckily have not crossed that bridge it
would almost have to be the law
enforcement agency because there's no
way we would know who is in what video
right we would know which video belongs
to which law enforcement agency there's
no way we would know who is actually in
what video so that would have to be up
to the individual law enforcement
customer to do that now of course we
have agreements about how quickly we
need to notify any customers of any
potential breaches so hopefully that
would be a relatively quick process but
if it was a large amount of data that
would not be easy to go figure out
exactly who's in what video maybe the
specific subject they would know but if
there's ancillary folks in the video
that's going to be tough yes
correct so which made the data is
attached to a video is largely up to the
decisions of the of the law enforcement
themselves right our system provides the
ability to attach a bunch of different
metadata elements everything from just
tagging and then the tags I can put
whatever they want they can have their
own custom tagging situation GPS
coordinates the category for the type of
incident it was all those kinds of
things are built into the system what an
individual agency decides to put into
that metadata system is up to them right
they may be putting they may be putting
people's names and addresses and stuff
like that chances are not really because
what usually happens is they have a
records management system already right
that records management system was what
contains criminal you know criminal
history information exact what happened
in an incident who is involved in an
incident and stuff like that they just
attach or link up the video to the
records management system so the
metadata around the video is pretty
minimal and all the details are in the
records management system in most cases
right but again like we don't you know
we're not at the level of detail but
we're watching exactly what metadata
each customer's doing by providing we're
providing that capability and they use
it how they will yep all right other
questions these are good questions all
right and finally how can I redact my
videos you can imagine scenarios happens
every single day over and over again
where a legitimate Freedom of
Information Act request is made for a
particular video or set of videos there
is an onus usually in the law where they
need to redact certain parts of that
video before it can be released publicly
right either there's minors or there's
license plate numbers or people not
related to the incident in the
background and things like that so how
can I redact that video becomes a really
big privacy question right and the onus
of meeting that privacy obligation is on
our customer who in turn then is
requiring us to build sophisticated
technologies to enable them to do that
efficiently right I mean if you're doing
it the hard way would be frame by frame
right imagine taking two
was a video multiply that by 10 or 20
and going frame by frame to blur out a
face well that's not going to scale
that's not going to work and in fact if
that was if that was the way it was
today a lot of body cams would not be in
the streets police departments would say
I can't do it we can't deploy body cams
and capture this video because I will be
swamped with redaction requests that we
cannot fulfill therefore we're not going
to do body cams so it's on us to try and
provide robust redaction technologies
and tools so that that public purpose
can still be fulfilled and still meet
the privacy obligations so we're working
hard on making it as automated as
possible current state of the art is
object recognition like here's a head
and we can follow the head around in the
frame and keep it redacted not quite
facial recognition yet you still have to
go back and view it make sure it didn't
you know mess things up in a few places
and clean it up but it's still a lot
better than it was but it still needs to
get better right there good true
automated redaction is going to be
critical to the wide adoption of body
cameras and videos because there is
there is in most countries and most
locales a public right to these videos
in certain situations but there also has
to be this privacy constraint or certain
things are redacted all right that's all
of the big topics I wanted to cover got
you out a little bit early unless
there's like a half an hour worth of
questions just waiting said a hand
raised no it's just uh if you want to
dig into any of the details for how
we're doing some of this greg's your guy
okay i'm actually just curious about
your role in the organization he said
you're the siso yep but you're talking
about a lot of product features how are
those d play on both sides the product
development and in the organization yeah
it's a great question so what role does
the security team play in product
development right luckily a Taser we're
in a position where we play a big role
in product development which isn't
always the case I worked with other
companies but that's a hard thing to do
for the sea so to get into the product
and make sure privacy and security
features are built into the product not
so a Taser they recognized early on when
they brought me on board that that we
need security expertise in the product
developed lifecycle in order to sell
these products like trust is a huge
thing we won't be able to sell these
products unless there's really strong
robust trust so a part of my team spends
a lot of time doing threat modeling on
product features certainly with you tons
of pen testing on the products we look
carefully at various features of
products to you know make suggestions on
on how we can help support privacy
regulations actually in the products
right so we do spend a lot more time in
the product available life cycle than
then probably a lot of companies have
their security and privacy teams
actually do which is interesting
refreshing and also like terribly time
consuming all at the same time yeah
I see videos on Facebook all the time
where the faces are redacted so I just
assumed it was an app you can download
is it is it a significant thing to
redact so yes it's a significant thing
Facebook actually probably is
state-of-the-art right now on facial
recognition and image processing and
redaction they're not giving us their
technology a shocker and there is a
fundamental difference that's not
obvious for most of that video versus
body cam video when you have a
stationary camera and it's HD and the
faces stay pretty much in the camera you
can actually do pretty good facial
recognition now put the camera on a body
and it's bouncing around and there's
people moving all which ways and it's
not full HD necessarily all of a sudden
facial recognition doesn't really work
right so is an interesting distinction
when you see some of the cool fancy
facial recognition yeah they're not yet
doing that with body cam video right
that's bouncing all over the place and
officer running down the street and all
that kind of stuff yeah
yes here's our contracted some ginger on
the engines but that's a product or
international yep so evidence calm body
cameras is a very new thing in law
enforcement so certainly with the bigger
agencies this this is a custom
negotiated contract almost every time
when you're talking about LAPD's and the
London Metropolitan Police and certainly
the first big agency in a country right
we're helping to figure out the
contractual language for that region
with those first few customers so it is
a very laborious individual process
right now we are making that more
efficient we are becoming more
standardized I mean Greg correct me if
I'm wrong it is much more standard in
the u.s. right large diploma in the US
but pretty much is what it is and
everyone we meet all the cjis
requirements it's very clear how we've
done in the US and so the tends not to
be near as much back and forth we're
just now having discussions in Germany
France Italy countries like that
guarantee there'll be a lot of custom
negotiations on how the contract is
going to work in those countries right
so so a little of both depending on
where you are yeah yep
I can describe how tasers work too if
you really want it but this is more of a
law enforcement question that there
might be someone who knows the answer to
it it seems like it's not really easy to
get a police report even if you are
named in the police report not that that
happened by the way that you know but
but I've just found that out through
talking with people so so what is that
what is the law looked most like local
laws or what is they law about getting
video your video of yourself that's been
you know that the police owns for one
reason or now so I actually don't know
the difference between like a police
record that has you in it versus a
police video that has you in it as far
as the request laws work i'm sure it's
different in every state i just know
that it is a regular and onerous thing
for people to request videos so i don't
know if that's because the law is
different or if it's just more
interesting to request videos but that's
certainly happening a lot nowadays yeah
video
vacations from statutes like Information
Act with the California Public Records
Act where's the police report considered
a public record because there's a public
interest in knowing who was arrested
okay interesting very good
yep
yep and that's right that's like ongoing
law right now in discussion and it's in
a different place in every jurisdiction
around the world on you know what's
allowed what's public was not public
it's quite a discussion now in a lot of
states on with when police are wearing
body cams okay they're out on the street
this is happening we all get that what
about when they need to walk into a home
ok this is the privacy requirements
change when they need to walk into a
home well we're as taser we're not
getting involved in what the law should
be right that's a public policy
discussion but we're watching it closely
because we may need to build features
and capabilities into the cameras to
take into account the difference between
out on the street and in the home all
right so there's and dealing with a
minor versus an adult and the whole
thing yep John on the impact police body
cameras on domestic violence where in
some states they found I believe in
Arizona that when police are wearing
body cameras in investigating domestic
violence situations to actually have a
higher success rate in the prosecutions
typically because the culprits plead
guilty on the basis of the video
evidence are more likely to plead guilty
yeah they're in places around the world
that don't have the law enforcement
trust issues that we have in the US
they're still deploying body cams
because they're fine far better rates of
convictions for things like domestic
violence and things like that so there's
a number of different use cases for body
cameras beyond just transparency and
police behavior and it's pretty
interesting to see which parts of the
world are adopting them for what reasons
yeah good any final questions or you're
done you made it through the day it's
time to end it all right I think we're
done Jeff
thank you