In this lesson, I want to tell you about SOSReport.
It's a short lesson, but an important utility
if you want to get support.
SOSReport is a command that you can run
when your system is in trouble.
And it will gather all relevant information about your system.
And the main purpose is to collect that information
and send this information to Red Hat support.
If you have support maintenance for your server
and you get in trouble, you ask help.
This is the first thing that they are going to ask for.
So let me show you using SOSReport.
And there you can see SOSReport will gather information
and you press Enter
and then it will start gathering the information.
If you have a case ID already assigned by Red Hat support,
you can enter it here.
That makes it easier for Red Hat support
to match your data with your case.
And here you can see it's gathering
all of the relevant information
to be sent into Red Hat once it is done.
So the information is written to a compressed archive
which you can upload to Red Hat
and then they will further take care of it.
There we go.
It's an SOSReport followed by your server name
in a tar.xz file.
And that's the file that you need to upload.